On our latest ep of Tidbits with Tracy, Tracy meets with Karen Ellis, the Chief Customer Experience Officer of the San Antonio Airport System.
You will hear from Karen Ellis about the following:
1️⃣ How she started in the aviation industry over 20 + years ago.
2️⃣ Her love for helping people led her to customer experience.
🧠 You’ll learn how important the customer experience is in airports and what an excellent experience looks like.
👇 What’s your favorite airport ✈️?