In a world that is becoming increasingly touchless, TRAX has created a simple, easy to configure feedback solution with the purpose of collecting guest feedback on your facility performance. TRAX Touchless Feedback can be implemented independently or alongside any of our TRAX Custodial Suite of solutions.
TRAX Touchless Feedback is a customizable solution created to gather important information about facility performance from guests to improve operations, return rate, and overall guest experience.
Choose your configuration with one through five star and emoticon rating options and select patrons’ reasons for their rating. This solution also has the added capability of collecting additional comments.
Custom QR code decals or NFC tags will be placed in key points of a facility to prompt guest feedback on their mobile device.