Inventory Quality
Houston actively tracked cleaning work orders and feedback with the TRAX Smart Restroom platform. They started receiving influxes of negative survey results, after cleanings, that stated the “Floors were dirty.” They realized that the quality of the paper was poor resulting in tabbing that fell to the floor once a guest dried their hands. Houston was able to take this data back to request a higher quality of product to support the improvement of their guest feedback scores.
Results
Houston actively tracked cleaning work orders and feedback with the TRAX Smart Restroom platform. They started receiving influxes of negative survey results, after cleanings, that stated the “Stalls dirty” and “Poor air quality.” They evaluated the space and found that the automatic flushometers needed to be adjusted and the air ventilation system was malfunctioning. They were able to make the adjustments and saw improvements to their guest feedback scores.
