Janitorial & Facility Services
Turn facility intelligence into a competitive advantage.
INDUSTRIES · JANITORIAL AND FACILITY SERVICES
Win the contract. Prove the performance. Grow the partnership.
Today’s facility service providers are being asked to deliver more than clean buildings.
Clients want visibility. Accountability. Better occupant experiences. Faster response. Data. Technology. And proof that their facility is being managed intelligently.
TRAX gives janitorial and facility service providers the technology layer to deliver it.
Bring together frontline operations, inspections, proof of service, facility usage, consumable levels, occupant feedback, and performance intelligence in one platform — and give your customers visibility into the value your team delivers every day.
Every number on this page is either tied to a named client or verifiable in our deployment records. Your client will ask where the figures came from. So will their procurement team.
TECHNOLOGY THAT HELPS DIFFERENTIATE YOUR BUSINESS
Don’t just compete on labor and price
Janitorial contracts have traditionally been won on staffing models, scope, experience, and price.
Technology is changing that conversation.
TRAX gives facility service providers a differentiated technology offering they can bring into new bids, existing accounts, renewals, and strategic client conversations.
Instead of simply telling a customer how the facility is being serviced, show them.
- How their building is being used.
- Where demand is highest.
- How quickly teams are responding.
- What occupants are experiencing.
- Whether service was completed.
- Where consumables are being used.
- And how performance is changing over time.
TRAX transforms facility operations into measurable intelligence your customers can see.
From service provider to strategic partner
Give your customers more than a cleaning report.
The strongest facility partnerships aren’t built around checking boxes on a scope of work.
They’re built around continuously improving the facility.
TRAX gives service providers the data and technology to have a different conversation with their customers.
Instead of:
“We completed the scheduled cleaning.”
You can show
“Here is what happened in your facility.”
- Where demand increased.
- Where service was required.
- How quickly your team responded.
- What occupants reported.
- Where consumables were being used.
- How inspection performance changed.
- And where operations can improve next.
Challenges
What facility service providers come to TRAX for
Winning competitive bids
When multiple providers can meet the cleaning specification, technology can change what you’re competing on.
TRAX gives service providers a facility intelligence platform they can incorporate into proposals, presentations, pilots, and innovation programs to demonstrate a more modern approach to facility operations.
Proving the work
When a customer asks whether a location was serviced, the answer shouldn’t depend on someone’s memory.
TRAX creates a digital record of tasks, inspections, corrective actions, and service activity so your team can demonstrate what happened, where, and when.
Retaining contracts
Renewal conversations are different when performance data is already available.
Instead of rebuilding months of operational history before a QBR or renewal, TRAX gives account teams ongoing visibility into service activity and performance.
Creating consistency across accounts
Different customers have different scopes, standards, buildings, technologies, and reporting expectations.
TRAX provides a common operational platform that can be configured around each account while giving your organization a consistent technology foundation.
Protecting margins
Fixed schedules don’t always reflect actual facility demand.
Facility usage data, consumable trends, service activity, and operational analytics can help teams understand where resources are being used and identify opportunities to operate more intelligently.
Delivering innovation customers can see
Customers increasingly expect their service providers to bring ideas, technology, and continuous improvement to the relationship.
TRAX gives your account teams something tangible to bring to that conversation.
ONE PLATFORM. MULTIPLE WAYS TO DEPLOY.
Build the right technology solution for each customer.
- TRAX is modular by design.
- Deploy software only.
- Build a connected SmartRestroom program.
- Add consumable monitoring.
- Capture occupant feedback.
- Integrate existing facility technology.
- Or bring everything together into one facility intelligence ecosystem.
That flexibility allows service providers to configure TRAX around the needs, budget, and operational goals of each customer.
Clean+Inspect
Put facility operations directly into the hands of frontline teams and supervisors.
Manage tasks, inspections, service requests, inventory, corrective actions, checklists, and proof of service from a mobile device.
Works offline and syncs when connectivity returns.
TRAX IQ
Turn operational activity into intelligence your teams and customers can use.
Monitor inspections, cleaning activity, response times, restroom performance, consumable trends, feedback, and service performance through configurable dashboards and reporting.
SmartRestroom
Bring real-time intelligence into one of the most visible and heavily used areas of a facility.
Monitor restroom usage, occupancy, consumables, service activity, cleanliness, and occupant feedback to help teams respond based on actual demand.
Connected Consumables
Staff Location & Proof of Service
Occupant Feedback
Integrations
TURN DATA INTO ACTION
Your frontline team shouldn’t have to watch a dashboard.
Facility intelligence only matters when someone can act on it.
- A restroom reaches a usage threshold
- A dispenser is running low.
- An occupant reports an issue.
- An inspection identifies a deficiency.
- A customer submits a request.
TRAX can turn those signals into actionable workflows through Clean+Inspect, helping frontline teams understand what needs attention while automatically capturing the operational record behind the work.
- Your cleaners get clear action.
- Your supervisors get visibility.
- Your customers get accountability.
- Your leadership gets intelligence.
THE CLIENT EXPERIENCE
Make your performance visible.
A tremendous amount of work happens inside a facil ity every day that customers never see.
TRAX helps make that work measurable.
Service activity, inspections, response times, facility usage, consumable levels, feedback, and operational performance can be brought together through TRAX IQ.
That gives account managers and operations leaders better information for:
- Client meetings
- Quality reviews
- QBRs
- Renewals
- Continuous improvement programs
- Innovation presentations
- New business proposals
Instead of creating another spreadsheet or presentation to explain the work your team performed, use the data already being generated by the operation.
GROW WITH YOUR CUSTOMERS
One platform across your portfolio.
TRAX doesn’t have to stop with one account. A service provider may begin with a SmartRestroom deployment at an airport, Clean+Inspect at a corporate campus, or digital inspections at a healthcare facility.
As customer needs evolve, additional TRAX capabilities can be added to the same platform. And as your organization expands TRAX across additional accounts, your teams gain a consistent technology foundation while each customer maintains a solution configured around their facility.
The result is more than another software implementation. It’s a scalable facility intelligence offering your organization can take to market.
YOUR TECHNOLOGY. THEIR FACILITY. ONE SHARED VIEW.
Strengthen the relationship between your team and your customer.
TRAX can create shared visibility between the service provider performing the work and the customer responsible for the facility.
Both sides can understand what is happening operationally without relying entirely on emails, radio calls, paper records, or manually assembled reports.
That transparency helps create better conversations around performance, staffing, service levels, facility demand, and opportunities for improvement.
The goal isn’t simply to prove that work happened.
It’s to use operational intelligence to continuously improve how the facility is managed.
TURN DATA INTO ACTION
Your frontline team shouldn’t have to watch a dashboard.
Janitorial contracts have traditionally been won on staffing models, scope, experience, and price.
Technology is changing that conversation.
TRAX gives facility service providers a differentiated technology offering they can bring into new bids, existing accounts, renewals, and strategic client conversations.
Instead of simply telling a customer how the facility is being serviced, show them.
- How their building is being used.
- Where demand is highest.
- How quickly teams are responding.
- What occupants are experiencing.
- Whether service was completed.
- Where consumables are being used.
- And how performance is changing over time.
TRAX transforms facility operations into measurable intelligence your customers can see.
PROCESS
BUILT FOR THE WAY
FACILITY SERVICE COMPANIES OPERATE
How a deployment works
Demo
Bring us an existing account, upcoming opportunity, RFP, or operational challenge. We’ll show you how TRAX could be configured around that environment.
Scope
Together, we identify the workflows, facilities, reporting requirements, integrations, and technology that make sense for the deployment.
Implementation
TRAX manages configuration, project management, integrations, and hardware deployment when hardware is included.
Training
Frontline teams, supervisors, account managers, and administrators are trained on the tools relevant to their roles, with ongoing education available through TRAX Academy.
Support
TRAX works alongside your organization after go-live to support the technology and help your teams continue expanding how the platform is used.
Frequently Asked Questions
These are the questions facility teams ask us most, answered without the spin. Don’t see yours? Request a demo and we’ll walk through it.
No.
Clean+Inspect is one part of the TRAX Platform.
TRAX can bring together frontline workflows, SmartRestroom technology, inspections, proof of service, facility usage, consumable monitoring, occupant feedback, integrations, and operational intelligence.
No.
TRAX can be deployed software-first, hardware-first, or as a combination of both.
The right deployment depends on the operational problem you’re solving and what your customer wants to accomplish.
Yes.
Service providers can incorporate TRAX into technology strategies for new opportunities, innovation initiatives, pilots, and existing customer expansions.
The platform’s modular structure allows the solution to be configured around the specific facility and opportunity.
Yes.
TRAX creates a digital record of operational activity and provides reporting through TRAX IQ, helping account teams communicate service activity, inspections, response performance, facility conditions, feedback, and other operational metrics.
Yes.
Clean+Inspect is designed specifically for frontline facility operations and can be used on compatible mobile devices and tablets.
The application works offline and syncs when connectivity returns.
TRAX can provide dashboards and reporting that give stakeholders visibility into operational performance based on the structure and requirements of the deployment.
Yes.
TRAX can support deployments across different facilities, customers, and verticals while allowing each environment to be configured around its individual operational requirements.
TRAX supports integrations with CMMS platforms, building systems, work order systems, connected dispensers, sensors, and other facility technologies.
The platform is hardware-agnostic, which allows service providers to work within a customer’s existing technology environment.
Yes.
Consumables can be managed through Clean+Inspect, while connected dispensers and other IoT technology can provide additional automated visibility into usage and replenishment needs.
TRAX can be deployed for an individual account and expanded across additional locations, customers, and capabilities as your strategy evolves.
Don’t just service the facility. Help your customer understand it.
TRAX gives janitorial and facility service providers the technology, data, and operational intelligence to differentiate their offering, demonstrate performance, strengthen customer relationships, and build smarter facility operations.