Stadiums and Venues
Real-time facility intelligence for the moments when your building goes from empty to full.
INDUSTRIES · STADIUMS and VENUES
Keep every part of the venue ready for every fan.
TRAX turns cleaning activity, inspections, maintenance items, and guest feedback into coordinated action — helping venue teams respond sooner, verify service, and deliver a cleaner, more dependable event-day experience.
THE FAN EXPERIENCE
The event is more than what happens on the field or stage.
Fans may come for the game, concert, or show, but they experience the entire venue: the concourse they walk through, the restroom they enter, the supplies they expect to find, and the speed at which an issue is resolved.
In a full building, cleaning and maintenance are not background functions. They shape comfort, confidence, and the overall impression guests carry home.
TRAX gives venue operators and facility service partners a shared view of what is happening across the building, where attention is needed, and whether the work was completed — while there is still time to improve the guest experience.
BUILT FOR EVENT-DAY SURGES
Demand changes by the minute. Your operations should too.
A venue can sit quiet one day and welcome tens of thousands of people the next. Even within the same event, facility demand shifts continuously. Gates open. Sections fill. Restrooms surge before kickoff and at intermission. Premium spaces operate differently from upper concourses. Then the entire building empties at once.
TRAX creates a real-time operational layer across the venue. Usage thresholds, guest feedback, inspection deficiencies, low consumable levels, and service requests trigger workflows in Clean+Inspect. Work is prioritized, assigned, tracked, and verified in one platform.
Instead of asking teams to follow the same fixed route regardless of demand, TRAX helps operations respond to the conditions guests are experiencing right now.
Detect
Capture demand, feedback, inspections, service requests, and connected-device data across the venue.
Prioritize
Identify the locations and issues that require the fastest response based on real conditions.
Dispatch
Send clear cleaning, replenishment, inspection, or maintenance actions to the appropriate team.
Verify
Record status, response time, completion, photos, corrective action, and proof of presence when needed.
Improve
Analyze performance across events, sections, shifts, and facility partners through TRAX IQ.
ONE SHARED OPERATING PICTURE
Venue teams and service partners move faster when everyone sees the same priorities.
Event-day service may involve in-house operations, contracted facility teams, temporary staff, supervisors, and specialized maintenance partners. TRAX gives those groups a shared operational system without removing the role-based controls each team needs.
Venue leadership gains real-time oversight. Facility service partners receive clear priorities and an objective performance history. Frontline staff see the actions assigned to them. Contract and account leaders can review inspections, response times, proof of service, and corrective actions without reconstructing the event after the fact.
The result is clearer accountability, better coordination, and more time focused on the guest rather than chasing status updates.
CONNECTED FACILITY OPERATIONS
One platform for the work guests notice. and the work they should never have to notice.
Clean+Inspect
Event-day work directly in the hands of frontline teams: cleaning tasks, service requests, inspections, corrective actions, inventory, maintenance items, and proof of service from a mobile device. Works offline and syncs when connectivity returns.
SmartRestroom
Throughput, occupancy, stall availability, cleaning activity, and connected data across restroom locations.
Connected Consumables
Soap, paper, and other consumable levels, so teams replenish before a guest discovers an empty dispenser. Trend data supports event planning and inventory decisions.
Guest Feedback
Capture feedback at the point of experience and connect it to the specific location, time, and surrounding operational activity. Teams respond during the event and analyze patterns afterward.
Staff Location & Proof of Service
Bluetooth beacons and location technology verify presence, support dispatching, and create a reliable record of service across a large, multi-level venue.
TRAX IQ
Event-day activity as decision-ready reporting: demand, cleaning activity, response times, inspection performance, consumable trends, feedback, and operational outcomes across events, sections, levels, and locations.
Integrations
Connect TRAX to the CMMS, work-order, building and signage systems the venue already runs.
SMARTER RESTROOM OPERATIONS
A better restroom experience protects the entire event experience.
Restrooms are among the most heavily used and closely judged spaces in any stadium or venue. During a rush, one missed service issue can affect hundreds of guests in minutes.
When SmartRestroom technologies are deployed, TRAX brings usage, stall availability, cleaning history, consumable levels, inspections, maintenance items, and guest feedback into one operational view. Teams can see where conditions are changing, respond before problems spread, and make it easier for guests to find an available facility.
- Prioritize service based on restroom throughput and occupancy
- Alert teams when consumables need replenishment
- Capture cleanliness and maintenance concerns from guests and staff
- Display stall or restroom availability through lights, digital signage, or venue mobile apps when integrated
- Measure response, completion, and inspection performance
- Compare restroom demand and service patterns across event types
BEFORE, DURING & AFTER THE EVENT
Use every event to make the next one better.
Before
Use historical demand, service, feedback, and consumable data to inform staffing plans, inspection schedules, inventory placement, and event readiness.
During
Monitor real-time conditions, focus teams on the highest-priority locations, track response, and resolve issues while guests are still in the building.
After
Review what happened by event, location, section, level, shift, team, or service partner. Identify recurring issues, recognize strong performance, and refine the operating plan.
Over a season, that becomes more consistent service standards across levels and event types, fewer surprises during high-demand periods, and planning built on what actually happened rather than what was scheduled.
MODULAR BY DESIGN
Start with one operational
challenge. Scale across the venue.
Begin with a high-traffic restroom group, a guest feedback program, mobile inspections, consumable monitoring, or facility-wide Clean+Inspect workflows. TRAX can be deployed as a software-first solution or as a connected facility program that combines software, sensors, feedback technology, dispensers, and supported integrations.
Demo
Bring us your building, your event calendar, and the systems you already run. We will show you what a first phase would look like there.
Scope
Together we define the first phase: locations, workflows, role-based access for in-house and partner teams, reporting requirements, and integrations.
Implementation
TRAX handles configuration, project management, integrations, and hardware deployment when hardware is included. Work is planned around the event calendar and dark days to minimize disruption.
Training
Frontline staff, supervisors, administrators, and service partners are trained on the tools relevant to their roles, with ongoing education available through TRAX Academy.
Support
TRAX continues alongside your team after go-live. As the venue gathers more data and proves the operating model, the deployment expands by capability, location, or event type.
Frequently Asked Questions
Yes. TRAX provides a shared operational layer for venue teams and facility service partners, with role-based access to tasks, inspections, service activity, response performance, and proof of completion.
No. SmartRestroom is one important use case, but TRAX supports facility-wide cleaning tasks, service requests, inspections, corrective actions, maintenance items, inventory, guest feedback, proof of service, and reporting across concourses, suites, clubs, premium areas, back-of-house spaces, and other venue locations.
No. TRAX can be deployed as a software-first solution using Clean+Inspect and TRAX IQ, as a connected SmartRestroom program, or as a combination of software, sensors, dispensers, feedback technology, and supported integrations.
Yes. Feedback can be collected at the point of experience, tied to a location and time, and evaluated alongside cleaning activity, restroom usage, inspections, maintenance items, and consumable levels. That context helps teams respond during the event and identify trends afterward.
Yes. TRAX IQ analyzes demand and operational performance across games, concerts, conventions, locations, shifts, teams, and facility areas, making it easier to identify patterns and improve future event plans.
Through supported APIs and integrations, TRAX can connect with select CMMS and work-order platforms, mobile apps, digital signage, building systems, connected dispensers, and sensors. The platform is hardware-agnostic, allowing venues to build around existing infrastructure. Integration requirements are scoped during discovery.
Deployments are scoped around the venue’s operating calendar. Configuration, training, integrations, and hardware installation can be planned around dark days and other available windows to minimize disruption.
Your fans see the event. TRAX helps you see the facility.
Give your teams the real-time visibility to respond faster, verify service, and continuously improve the spaces that shape the fan and guest experience.