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Please welcome Baxter Smith To the Team!

Baxter Smith
Baxter Smith

1. Who are you?

Baxter Smith

2. Where are you from?

Greenville, SC

3. What is your background before TRAX? What is your role at TRAX?

I was a former Account Executive at Salesforce in the Financial Services vertical. Currently, I am a Customer Success Manager with Trax Analytics.

4. Fun fact about you

I check off random bucket list items every year on my birthday. Last year I recorded a music song with some friends and it was really fun.

5. Any advice for others looking to enter this field?

To move into customer success, you must be a good listener, very proactive and strategic, and able to analyze data and trends to create a success plan for each customer tailored to their specific needs.