
Client: | Flagship Facility Service |
Location: | Raleigh Durham International Airport |
Products: | TRAX Clean+Inspect, TRAX SmartRestrooms |
Contract Length: | 5 years |
Project Start Date: | November 2021 |
Raleigh Durham International Airport (RDU)
Raleigh-Durham International Airport (RDU), located in Raleigh, NC, consists of 2 Terminals and provides access to thirteen (13) different airlines. RDU selected Flagship Facility Services to provide janitorial service airport wide, including office space, gates, restrooms, and all passenger facing areas.
Flagship Facility Services contracted out TRAX Analytics to provide the TRAX Clean+Inspect and TRAX SmartRestroom modules to support their initiative to create a hybrid janitorial model-schedule and demand-based cleaning.
TRAX provided sensor technology at each of the thirty (30) passenger facing restrooms throughout the airport, along with supplying each janitor with mobile app access on iPad tablets. Each restroom was equipped with a battery powered throughput counter to monitor passenger usage, a proximity beacon to monitor janitor check in and out times, and a mixture of QR codes and Near Field Communication stickers located on custom signage to gather passenger feedback on the status of the restroom. The installation of all of the technology took less than three (3) hours.