Trax Analytics

How to work your way to the top in business #tidbitswithtracy

Natalia, President of Norsan Media, speaks with our President and CEO, Tracy Davis, on her journey to becoming the President of Norsan Media. From starting from the bottom of a business and working your way up, Natalia shares her experiences with us today.

In this episode, you’ll learn about the following:
1. Separating business from personal
2. Working your way to the top
3. Family business dynamic
4. Cultural dynamics
5. Communication is the most important thing
6. Leadership & training

Norsan Media: Delivers measurable results via marketing campaigns that successfully engage the Hispanic community in their markets. Their media outlets specialize in locally produced and relevant content, extensive community involvement, and outreach. Norsan Media owns and operates 31 radio signals, 3 print and digital publications, 4 TV stations, and events. Learn more here

Making Your School More Sustainable with Custodial Data Analysis

How Your University Can Use Data Analysis To Improve Your Custodial Services

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How Your University Can Use Data Analysis To Improve Your Custodial Services

Making Your School More Sustainable with Custodial Data Analysis

In addition to sanitation, sustainability has become a growing area of concern for custodial managers and school administrators.

Fortunately, implementing smart technology into custodial procedures can not only aid teams in completing more efficient hygiene procedures, but can also help managers and administrators develop plans to adopt more sustainable practices.

Let’s explore how custodial data can be used to benefit sustainability plans.

Inventory Reduction

Keeping schools adequately stocked with inventory (toilet paper, soap, paper towels, sanitary products, etc.) can be challenging for custodial teams. However, the reports generated through custodial data collection can provide valuable insight into how much inventory is typically used during a given timeline.

Basing inventory orders on custodial data can reduce the tendency to order too much or too little, which also reduces the need for an abundance of storage space.

Utility Consumption

Custodial data can also be used to monitor occupancy in classrooms and other areas of school buildings. Doing so can aid custodial teams in creating a plan to reduce utility consumption. For example, automatic or motion-detecting lights can be installed to reduce power waste. Occupancy monitoring can also assist in the creation of plans to utilize heating and cooling more efficiently. For example, turning off thermostats in rooms that are unused throughout most of the year may be an option for utility reduction.

Water Management

Custodial data analysis can also indicate which sinks and toilets receive the most traffic in a school. These highly-frequented facilities can be implemented into water management plans by installing sensors or replacing old taps and toilets with water-saving options. If budget is a concern, adding these new installments to the most frequently used facilities can still help reduce water waste. Over time, these savings may pave the way toward further tap and toilet replacements.

Bin Accessibility

Garbage generation is one of the most difficult areas to address when creating a plan for sustainability. However, with custodial data, teams can carefully analyze school traffic in order to strategize where to place recycling bins.

Because the goal is to make recycling an easy task, placing the bins where they’re accessible but not in the way is a key part of encouraging participation.

Sustainable Changes

Finally, custodial data can monitor the costs associated with keeping schools clean (inventory, equipment, cleaning products). Teams can organize these costs into straightforward reports that facility managers can reference when they are in search of more sustainable products.

Knowing the current costs incurred for regular inventory – like soaps, paper towels, and bin liners – can make cost-saving opportunities easier to gauge. Comparing the lifespan of reusable products with the current cost of disposable products becomes substantially easier when analysis can provide accurate answers.

While a disposable product may appear to be a few cents cheaper than a reusable product on an order form, the potential to save becomes obvious when examining cost reports for that item over a monthly or quarterly timeline.

5 New Ways to Automate Your Facilities Management

5 New Ways to Automate Your Facilities Management
5 New Ways to Automate Your Facilities Management

5 New Ways to Automate Your Facilities Management

Managing extensive facilities comes with a long list of responsibilities, and managers are often relieved when new technologies that aim to simplify the process become available. Intelligent features are frequently being developed and released, and as such, new technologies are regularly available to help reduce human workloads.

Take a look at five new ways to utilize technology to automate aspects of facility management.

#1 - Inventory Monitoring

Automation capabilities make it where custodial staff members do not have to manually keep track of inventory levels throughout the facilities they service. The inventory automation feature monitors the amount of facility-specific items utilized and held in storage. Once levels become low enough, restocking or reordering notifications trigger.

#2 - Shift Organization

Smart systems allow custodial teams to collaborate more easily through a single dashboard. In doing so, managers can keep track of how many staff members work on a given shift, arrange replacements for staff absence, and organize break times in a way that still enables staff to complete as efficiently as possible.

#3 - Efficiency Reports

Data collected is organized from past custodial tasks and generates efficiency reports. Data reports help ensure that work is done throughout each facility and how much time is needed per task.

Additionally, efficiency reports can help custodial teams determine their most effective qualities and review areas where improvements are needed.

#4 - Capacity Management

Technology has made it to where it’s easy to monitor the traffic that passes through a facility at a given time. With capacity management, custodial teams can plan to dedicate longer cleaning times to areas that are most in need.

Capacity warnings can also trigger to let guests know which restroom facilities are currently at low capacity in order to shorten restroom wait times and ensure that enough inventory is available for a comfortable experience.

#5 - Touchless Technology

Touchless technology not only enhances the convenience of public facilities but also aids in preventing the spread of bacteria. Touchless sinks, toilets, soaps, and paper towel dispensers allow guests to use the facilities without contaminating their hands. On top of reducing the spread of bacteria throughout the facility, touchless technology also helps reduce inventory waste, tripping hazards from spilled water, and clogged toilets.

Automation helps to reduce custodial workloads without reducing the quality of work performed. By automating tasks that do not require human labor, facility managers are more equipped to dispatch custodial teams where they’re most needed. This improvement in worker efficiency makes for a cleaner facility, a reduction in waste, and a more positive guest experience.

SmartRestroom Provider for Dallas Fort Worth International Airport

Technology Consulting Firm for Janitorial Operation

SmartRestroom Provider for Dallas Fort Worth International Airport

We were thrilled to be selected as the SmartRestroom provider for Dallas Fort Worth International Airport. Utilizing technology to support and enhance janitorial operations ensures a cleaner environment.


Still, it also gives the passengers confidence that the airport is taking their health and safety seriously when there is a heightened sensitivity to traveling. Displaying pertinent cleaning data on digital signs and allowing janitorial staff to see at a moment’s notice when an area needs to be serviced with our TRAX mobile app are all ways that DFW is providing a new and elevated level of comfort to their traveling public. 

Future of Cleaning

Future of Cleaning
Future of Cleaning

Future of Cleaning

Never has this industry seen such rapid evolution in functionality and sustainability innovation. Just a couple of years ago, color-coded microfiber mops were the way of the future. New emerging technology seems to be released almost weekly, i.e., IoT devices to measure air quality, consumables, and occupancy sensors. How much of these technologies and practices are sustainable?

The cleaning industry is a competitive market; cleaning companies are left to weigh how much this technology is sustainable. Will it give them a competitive advantage to make such investments?

Over the past year, we have helped organizations build innovation portfolios aligning with their capacities and resources—organizations prompt innovation and high-tech processes. Still, few comprehend what it takes to successfully deploy and integrate such changes into their organization’s ecosystem of processes, let alone have a dedicated team member knowledgeable in IoT and technology.

With over a decade in operations with facility management firms focusing on cleaning procedures and incorporating technology to be competitive in a low-margin environment. The next evolution in the cleaning industry has arrived. We see a dramatic shift from scheduled-based to demand-based cleaning using the power of data analytics. Remember when cleaners had to make tunnels and corridors to move around a property? Guests want to know, see, and feel comfortable that areas are being serviced regularly. Let us not hide the cleaning process; let us showcase it!

Analysts believe that the cleaning industry will continue to grow—and the demand for efficient, quality service will grow along with it.

TRAX Touchless Feedback

TRAX Touchless Feedback
TRAX Touchless Feedback

TRAX Touchless Feedback

Guest feedback has been a core component and data source feeding our TRAX SmartRestroom platform since the solution’s genesis in 2017. Our clients consistently see the power that the data brings when correlated with restroom usage, custodian cleaning information, inventory data, work order management, and predictive analytics. Supported by an industry-leading feedback provider, we placed hundreds of feedback tablets at some of the world’s busiest facilities and gathered millions of guest responses.

While COVID impacted the world and drastically changed the way our facilities functioned, our team continued to serve our clients nation-wide but consistently heard the message of needing a mobile, touchless solution to support their operations during this disruption. Our software development team created a unique solution that utilizes Near Field Communication technology to push survey requests to guests to gather the same, robust data while remaining completely touchless and compliant to the new normal. We believe that a touchless mobile solution will support our facilities and those that manage them when feedback and confidence in the cleanliness mean more to guests than ever before. 

Flush with high-tech, bathrooms in it to win it

Flush with high-tech, bathrooms in it to win it
Flush with high-tech, bathrooms in it to win it

Flush with high-tech, bathrooms in it to win it

Stall lights and digital soap tracking could make the restrooms at DFW International Airport the best in the nation. DFW’S restrooms are one of 10 finalists for the nation’s best in a yearly competition sponsored by industrial supply company Cintas. The annual contest also includes zen-like abodes at Portland’s Japanese Garden and a swanky bathroom at a restaurant in Austin.

DFW Airport was tabbed after a year long effort to improve customer satisfaction with airport restrooms, including high-tech features to make them easier to use, well-stocked and available for passengers.

Read more at The Dallas Morning News

What Smart Restroom Data Will Tell You

What Smart Restroom Data Will Tell You

What Smart Restroom Data Will Tell You

What Smart Restroom Data Will Tell You

 From Facility Management:

Like so much else in today’s world, advances in data gathering and business intelligence software offer significant opportunities to improve the public washroom guest experience. Smart Restroom solutions built on a foundation of sensor-based data collection and analytics software is vaulting the public washroom experience from the Dark Ages to the 21st Century – and the change is as dramatic and welcome to guests and facility managers around the world.

Today’s Smart Restroom solutions include features such as customer throughput counting that allows facility managers to track bathroom usage volume in real-time. Ensuring restroom supplies are always available becomes easier when the data is available to inform the facilities manager about how often restrooms are being used and how many users are passing through them. Over time, this type of data can help make the case for restroom changes that may be necessary to accommodate guests, this includes adding or removing toilets and stalls or creating additional restroom space. The data also helps facilities managers make informed and improve decisions when it comes to supply procurement and storage which can lead to opportunities for cost savings.

 Click Here to View Facility Management article